Xylem Global Access Radio Modem Software Manuel d'utilisateur télécharger pdf (Page 16)

Global Water

800-876-1172 • globalw.com

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IX. Modem to Logger Cable

X. Customer Support

a. Call us for tech support: 800-876-1172 or (979) 690-5560 (many

problems can be solved over the phone). Fax: (979) 690-0440 or

Email: globalw@globalw.com.

Be prepared to describe the problem you are experiencing including

specific details of the application and installation and any additional

pertinent information.

b. In the event that any equipment needs to be returned to the factory for

any reason, please call to obtain an RMA# (Return Material

authorization). Do not return items without an RMA# displayed on the

outside of the package.

Clean and decontaminate equipment if necessary.

Include a written statement describing the problems.

Send the package with shipping prepaid to our factory address. Insure

your shipment, as the warranty does not cover damage incurred during

transit.

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Xylem Global Access Radio Modem Software Manuel d'utilisateur Page 16